Food Delivery Management

Streamline your restaurant's food delivery operations with Z-Cloud POS’s Food Delivery Management feature. Manage online and offline delivery orders effortlessly. Monitor delivery performance, optimize routes, and improve customer satisfaction with accurate estimated delivery times. With Z-Cloud POS, you can reduce errors, enhance operational efficiency, and deliver exceptional service to your customers every time.

The Z-Cloud POS system includes several features to manage food delivery, designed to streamline operations for restaurants that offer delivery services. Here's a detailed look at how the system handles food delivery management:

• Delivery Partner Management:
  • The system allows for the addition of delivery partners, which are third-party services that handle deliveries.
  • If a restaurant manages its own deliveries, adding a delivery partner is not necessary.
  • When no delivery partner is added, the system provides a field to input a custom delivery price in the food menu add/edit form and outlet edit form.
• Different Pricing for Different Delivery Partners:
  • The system allows for setting different prices for the same food menu item based on the delivery partner.
  • This means a restaurant can adjust prices to account for varying fees or agreements with different delivery services.
  • When a delivery order is placed, the system will show the delivery partners to choose from or the system will consider the restaurant's own delivery price if there is no delivery partner selected.
• Delivery Order Placement:
  • When placing a delivery order, the system considers different delivery partner-wise prices if they have been set.
  • If no delivery partner is selected, the system uses the default delivery price set by the restaurant.
  • The process is similar to placing dine-in or take-away orders, but with the added option of selecting a delivery partner.
• Delivery Status Tracking:
  • The system includes a feature to track the delivery status of orders.
  • Once a delivery order is placed, the delivery status is shown in the invoice.
  • The status can be changed to "done" from the sales list when the delivery is completed.
• Multiple Delivery Addresses:
  • The system supports multiple delivery addresses for customers.
  • These addresses are saved and can be reused for future orders.
  • When placing a new order, the system will consider the previously used delivery address and allow for reuse or the option to add a new address.
• Delivery Charge Configuration:
  • A default delivery charge can be set as either a percentage or a flat amount.
  • The system automatically applies this charge to every delivery type order on the POS screen.
  • The default delivery charge can be changed while placing the order, if needed.
  • The delivery charge is added to the total payable price.
• Integration with POS:
  • The delivery management features are fully integrated into the Point of Sale (POS) system.
  • This means all the delivery-related options can be handled from one place, making it easier to manage.

In summary, the Z-Cloud POS system manages food delivery through features that include delivery partner management, flexible pricing options, delivery status tracking, and address management, all integrated into the POS. These tools help restaurants to efficiently handle their delivery services, ensuring accurate pricing and smooth order processing.